Jackson County Housing Authority

RENT PAYMENT BASICS

Whether you pay your rent by phone, mail, online, or in person at a payment center, your rent is due on the first day of each month. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Residents who do not pay their rent on time are subject to $15.00 late payment fees, legal action and possible eviction. If you have an unexpected change in your income, please see your property manager.

JCHA NOW ACCEPTS PUBLIC HOUSING PAYMENTS ONLINE & BY PHONE!!

HERE ARE MULTIPLE WAYS YOU CAN PAY YOUR RENT!!

1.    Through your bank’s online system:

Pay your rent using your bank’s online banking system or online bill payer. You can add JCHA as a payee and make payments directly from your bank account.

2.    By mail:

If you choose to mail in your payment, please ensure you are mailing your rent EARLY to allow three to five business days for delivery and processing.

When you receive your monthly statement each month, just tear off the remittance slip and place it in an envelope with your check or money order made out to “JCHA”.

 Your remittance slip already has the payment address. Please write your JCHA account number on the front of your check or money order and remember to put a stamp on the envelope. Please do not mail cash to JCHA.

3.    Via an authorized bank:

Residents can make rent payments at one of the following banks with receipt of current statement (in advance upon receipt of statement through the 5^th of the of the month in which rent is due). You are expected to pay the total now due on your current statement

BANK                                                                        LOCATION

First Mid-Illinois Bank & Trust             102 North Chestnut Street, Desoto IL 62924

First National Bank of Ava                  304 East Main Street, Ava, IL 62907

First Southern Bank                            301 East Main Street, Carbondale, IL 62901

First Southern Bank                            2500 West Murphysboro Rd, Carbondale, IL 62901

First Southern Bank                            628 Front Street, Grand Tower, IL 62942

First Southern Bank                            109 East Walnut Street, Murphysboro, IL 62966

DO NOT MAKE PAYMENTS AT THE BANK BETWEEN THE 6^th and 20^th OF ANY GIVEN MONTH!

4.    Pay your rent with cash:

Now you can pay your rent with cash at any CheckFreePay location which includes major retailers like Walmart and Kroger. Find your nearest location at www.paylease.com/cashpay/locations and then follow these steps:

·         Obtain your unique member ID from your rent statement or property manager, then visit the CheckFreePay retail location of your choice.

·         Present the CheckFreePay agent with your member ID and cash payment. Inform the agent you are making a bill payment to Paylease Community Payments.

·         Collect a receipt and you’re done! Your payment will be electronically sent to JCHA.

Please note that all CheckFreePay payments will include a $4.00 convenience fee.

5.    Online using a debit card, credit card or e-check:

JCHA now accepts payments online. Residents can make rent payments using a debit card, credit card or an e-check. Paying your rent online is quick, convenient and secure and can be completed through your computer or mobile device.

Each resident must register with their unique member ID, located on your rent statement or obtained from your property manager, to make payments online using this link:

https://www.paylease.com/index_out.php?pm_id=69108416

Payments made before 4:00pm CST will be credited the same day. Payments made after 4:00pm CST will be credited the next business day. Payments made on weekends and federal holidays, when banks are closed, will be credited on the next business day. Please allow 3-5 business days for your bank account to reflect the payment.

·         There is a convenience fee of $2.95 for each payment made using your checking account.

·         There is a convenience fee of $6.95 for each payment made using your debit card account

·         There is a convenience fee of 3% for each payment made using a Visa, Master Card, Discover Card or Paypal account.

·         There is a $25.00 charge for each transaction that is returned for insufficient funds.

The fees are charged by our third-party vendor and no portion of these fees are being paid to JCHA.

6.    Payments by phone:

Residents can pay their rent by calling JCHA’s phone payment system at 1-866-729-5327. Payments made before 4:00pm CST will be credited the same day.

There is an additional convenience fee of $9.95 for payments made by phone.

Residents need to make sure they have their member ID on hand before placing a rent payment call.