Jackson County Housing Authority

The Jackson County Housing Authority (JCHA) is committed to doing everything we can to safeguard the health and well-being of our residents and staff. JCHA wants to keep you informed of its operating procedures in accordance with guidance provided by the Governor of the State of Illinois.

    1. All JCHA offices will remain closed to the general public until further notice. If you need to contact JCHA staff members, please do so by email or phone. While our offices remain closed to the public, appointments may be taken, as necessary.

2. For appointments in our offices, we will adhere to the following protocol:

a.       All visitors will be asked prior to entry if you are symptomatic.

b. Social distancing must be observed to the greatest extent feasible. Stay a minimum of six (6) feet away from other persons.

c.  When you arrive for your appointment, call the office, and let them know you have arrived.

d.   Stay in your vehicle until it is time for your appointment. A JCHA staff member will call you and let you know when it is your turn to come in. JCHA staff will greet you at the door, and escort you to the meeting place.

e.   While on JCHA premises, you will be required to wear a mask or face covering which shields the nose and mouth and Must Be worn at all times. Feel free to make use of hand sanitizer that has been placed throughout JCHA offices.

3. Maintenance staff shall continue to clean and sanitize high-traffic spaces per the current protocol. Areas to which visitors will have access will be cleaned and sanitized between appointments.

4. Maintenance will continue to respond to emergency work orders only. While in dwelling units, maintenance staff shall be required to wear masks and gloves.

5. Only emergency and/or move in inspections will be performed during this phase.

6. JCHA will receive move-in, annual or interim recertification documents via drop box or mail to P.O. Box 1209 or 300 N 7^th Street, Murphysboro, IL 62966 for processing during this phase.

Drop Box Locations:

300 N 7th Street, Murphysboro, IL 62966

1425 Old West Main, Carbondale, IL 62901

207 N. Marion Street, Carbondale, IL 62901

306 Douglas Street, DeSoto, IL 62924

7. Effective March 27, 2020 JCHA suspended all eviction filings through July 31, 2020. On July 24, 2020, Governor Pritzker extended the eviction moratorium for Illinois through August 22, 2020. Rent is still required to be paid on time each month.

8. All regular HCV HQS inspections are postponed until further notice. Only initial inspections for new units are being conducted by PHA inspectors.

9. All HCV vouchers issued on January 1, 2020 and after will not be cancelled until further notice and are still valid. The voucher holder does not need to request an extension from JCHA, and clients may complete the RFTA with the owners and submit it to JCHA.

10. Vouchers and RFTA's for new properties may be emailed to compliance@jcha-il.org, faxed to 618-­684-5879 or placed in the Drop Box at 300 N. 7^th Street, Murphysboro, IL 62966 south entrance lobby.

The safety of our staff and participants is our primary concern. JCHA appreciates your cooperation during this unprecedented time as we continue to do our part in minimizing the impact and spread of the COVD-19 virus within the JCHA community.